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Non-Returnable!!! – The Point of No Return on Amazon

At this point, everybody knows that Amazon spoils its customers by allowing them to return whatever they want, whenever they wish. As a result, buyers start ordering lots of products, try them out, and return to the seller for any reason. Additionally, if they are also the members of the Amazon’s Prime program, they get free shipping and can order whatever they want without paying shipping fees.

As a result, Amazon sellers face different issues concerning returns, which is considered to be one of the most nerve-wracking processes for most Amazon sellers.

Fortunately, there are several types of products which cannot be returned to Amazon.

In order to protect its readers from returns and unforeseen problems, Jerome Basilio’s team is coming up with several categories of products that you can confidentially sell through your Amazon account without being afraid of facing issues with returns.

But first of all, let’s try to figure out the main concept of Amazon’s standard return policy.

It’s Not Complicated

Generally, Amazon provides its sellers with an opportunity to return most items which are sold through its platform within 30 days by getting full refunds. This policy is especially valid during holiday periods, between from Nov. 1 to Dec. 31, when millions of sellers are rushing to return purchased items shipped by Amazon. Which means that Amazon sellers have to handle all these returns by themselves; otherwise, they risk getting suspended by Seller Performance.

But, let’s return our main topic and try to learn which products are non-returnable for Amazon’s buyers. So, among these products are:

  • Computers, Laptops and Kindles which are bought within 30 days
  • Several health and personal care items
  • Customized, handmade products
  • Downloaded digital music from the Amazon Digital store
  • Fresh flowers and live plants
  • Gift Cards
  • Grocery products
  • Hazardous materials
  • Live Insects
  • Pet food
  • Prepaid game cards
  • Software, games and videos
  • Wine


If you specialize in selling these products, you should confidentially reject your seller’s returns.

Unfortunately, most products which are sold through Amazon are considered to be returnable. Which means that sellers should be ready to handle such kinds of issues at any time. Once you do not pay due attention to your returns, they will have a negative impact on your Order Defect Rate (ODR) metrics, and hence, you will get suspended by Amazon.

FBA and Returns!

Let’s agree, that returns are the hardest and most tedious processes that any Amazon seller can face during their operation on this platform. But, if you run your business under the FBA business model, you can easily avoid this issue. The main reason is that the FBA fulfilment method provides its users with lots of benefits, among them are:

  • Free shipping for Prime members. By the way, the Amazon Prime program currently has more than 112 million active members.
  • Storing of your goods
  • Shipping
  • Packaging
  • Returns
  • Refunds

So, as an FBA seller, you can be sure that lots of vital processes within your Amazon business are being done in the best possible ways, meaning you can pay attention to other crucial aspects within your business.

The Pros Choose FBA

By working with Fulfilment by Amazon (FBA), you should not be worried about both returns and refunds, since Amazon takes care of them from scratch. But here is a question: how to migrate to FBA when you have already used another fulfilment method? The answer is pretty simple; all you need to do is to reach out to Jerome Basilio’s team and we will help you set up this process within a few days.

Our Amazon automation service will choose the best options for your unique situation. Additionally, our Amazon account management team will assist you in building a profitable and reputable FBA business. You can visit our website and learn more information concerning Amazon management services and learn everything about the Fulfilment by Amazon (FBA) business model.

By working with our team, you can be 100%sure that your investment is confidently going to fly and you will start getting good profit within a short period of time!

Jerome Basilio